Searing blue flames rip across a dark battlefield as Mega Charizard X ex soars up and looks down upon its opponents! With a deep chill to rival the heat, the shadowy figure of Mega Gengar ex slowly rises into view, and both Pokémon prepare to attack. Determined to prove their mettle, Mega Heracross ex, Mega Lopunny ex, and even more Pokémon line up to give it their all in the Pokémon TCG: Mega Evolution—Phantasmal Flames expansion!
Includes 36 booster packs from the Pokémon TCG: Mega Evolution—Phantasmal Flames expansion
Each booster pack contains 10 cards, 1 Basic Energy, and 1 Pokémon TCG Live code card. Cards vary by pack.
Pokémon TCG: Mega Evolution-Phantasmal Flames Booster Display Box (36 Packs)
Item Dimensions: 13.7 x 14 x 3.6cm
Country Of Origin: Printed in JAPAN
Materials: paper
Recommended Age: 6+ Years
Item Weight: 0.3 kg
Refunds & Returns Policy
Physical Goods – Full Price and Sale Items
If you are not entirely satisfied with your purchase, you may return any eligible item within 30 days of delivery for a refund.To qualify, your product must be new, unused, and in its original condition, including all tags, packaging, and accessories.
Refunds will be issued to the original payment method once we receive and inspect the returned item.
Collectible & Sealed Products
Due to the collectible and limited nature of many of our products, sealed Pokémon TCG and similar collectible items cannot be returned or refunded once delivered successfully.
This includes (but is not limited to):
Trading card booster boxes and packs
Sealed tins, decks, or bundles
Collector’s boxes, premium editions, or special releases
Any other sealed or shrink-wrapped items
Once an item has left our possession and been confirmed as delivered safely, it is considered sold and final — even if the seal has not been opened.This policy helps prevent the handling or resealing of collectible products, ensuring authenticity and fairness for all customers.
Digital Content
If you purchase digital content (such as downloadable or streaming products), the following applies:
You may cancel within 14 days of purchase if you have not yet begun downloading or streaming the content.
Once you start downloading or streaming, or where you waive your right to cancel during checkout, refunds are no longer available unless the content is faulty.
Items That Cannot Be Returned
In addition to sealed collectibles and digital content, we cannot accept returns for:
Personalised or custom products
Opened software (such as boxed games or apps)
Products returned in a used or altered condition
If a product is used or handled beyond what would be reasonable in a physical store (for example, opening a sealed booster pack), deductions may be made from your refund to reflect any loss in value.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery at info@monarchcards.co.uk.
Please include the following in your message:
Your order number
Photos of the product and packaging showing the issue
We’ll review your claim and, if applicable, arrange a replacement or partial refund at our discretion.
Preorders and Cancellations
Preorders can be cancelled before dispatch unless stated otherwise on the product page.Once dispatched, all preorder sales are final and cannot be refunded or returned unless the item arrives damaged or incorrect.
Lost or Missing Orders
If your order is lost in transit, please contact us promptly.We will liaise with the courier to locate your parcel or arrange a replacement or refund once non-delivery is confirmed.
Returns Process
To initiate a return for eligible items:
Visit your account’s Order History, or contact us via info@monarchcards.co.uk.
Follow the return instructions provided.
If a prepaid return label is issued, use it to send the product back.If you use another courier, you’ll be responsible for return shipping costs.
We recommend using a tracked shipping service, as refunds can only be processed once the item is received and verified.Refunds are typically processed within 14 days of receiving the returned item.
Contact Us
If you have any questions about our returns policy, please contact:📧 info@monarchcards.co.uk🌐 www.monarchcards.co.uk
Shipping Policy
Order Processing Times
All orders are processed within 1–3 business days (Monday to Friday, excluding bank holidays).During busy periods, product launches, or preorder releases, processing times may be slightly extended.
You’ll receive an email confirmation when your order is dispatched, including tracking information (where applicable).
Shipping Rates and Delivery Times
We currently ship orders within the United Kingdom using trusted couriers such as Royal Mail and Evri.
Estimated delivery times:
Standard Shipping: 2–5 business days after dispatch
Tracked Shipping: 1–3 business days after dispatch
Next-Day Delivery: Available on select items (order cutoff times apply)
Shipping rates are automatically calculated at checkout based on order weight, delivery service, and location.
Preorders
Preorder items will ship on or shortly after the official release date, as stated in the product description.
If your order contains both in-stock and preorder items, we may:
Hold the order and ship everything together once the preorder item releases, or
Ship in-stock items separately upon request (additional postage fees may apply).
Please note:
Preorders cannot be cancelled after dispatch.
Release dates are set by the manufacturer and may change without notice.
Shipping Confirmation and Tracking
Once your order has shipped, you’ll receive an email containing your tracking number (if applicable).Please allow up to 24 hours for tracking information to update once the courier collects your parcel.
Delivery Issues and Delays
We are not responsible for delays caused by:
Courier service disruptions
Weather conditions
Incorrect or incomplete delivery information provided at checkout
If your delivery is significantly delayed or appears lost, please contact us at info@monarchcards.co.uk.We will liaise with the courier and, once confirmed as undelivered, arrange a replacement or refund.
Lost or Missing Orders
If your order is marked as delivered but you did not receive it, please check:
Safe delivery spots (porch, shed, neighbour, etc.)
Whether someone else at your address accepted the parcel
If you still can’t locate your order, please contact us within 48 hours of the marked delivery date.We will open an investigation with the courier. Please note that this process can take up to 10 working days.
Damaged Parcels
If your order arrives damaged, please email info@monarchcards.co.uk within 48 hours with:
Your order number
Photos of the packaging and damaged item(s)
We will review your claim and offer a replacement, partial refund, or store credit at our discretion.
International Shipping
At this time, Monarch Cards primarily ships within the UK.International shipping may be available in the future — please contact info@monarchcards.co.uk for inquiries.
Contact Us
If you have any questions about your order or delivery, please reach out to:📧 info@monarchcards.co.uk🌐 www.monarchcards.co.uk
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